Privacy Policy

Snowpex Technologies ("Snowpex," "we," "us," or "our") operates the website snowpex.com and builds its own apps and digital products. We respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we handle that information.

By using our website or products, you agree to the practices described in this policy.

We collect information in the following ways:

• Information you provide. When you contact us or submit a form, we may collect your name, email address, phone number, organization, and the contents of your message.
• Information collected automatically. When you visit our website, we may automatically collect technical data such as your device type, browser, general location, and how you interact with our pages.
• Cookies and analytics. We may use cookies and similar technologies to understand usage and improve our services. See our Cookie Policy for details.

We use the information we collect to:

• Respond to your inquiries and provide support.
• Operate, maintain, and improve our website and products.
• Understand how our services are used and analyze performance.
• Communicate with you about updates, when relevant.
• Detect, prevent, and address technical issues, fraud, or abuse.
• Comply with legal obligations.

Where applicable law requires it, we process personal information on the basis of your consent, our legitimate interests in operating and improving our services, the performance of a contract with you, or compliance with a legal obligation.

We do not sell your personal information. We may share information with:

• Service providers who help us operate our website and products (for example, hosting, email, and analytics providers), under appropriate confidentiality obligations.
• Authorities or third parties when required by law, regulation, or legal process, or to protect our rights and the safety of others.
• A successor entity in connection with a merger, acquisition, or sale of assets.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, or to withdraw consent. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

Our website is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Our website and products may contain links to third-party sites and services that we do not operate. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

We are based in India. If you access our services from outside India, your information may be transferred to, stored, and processed in India or other locations where our service providers operate.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be highlighted through additional notice where appropriate.

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@snowpex.com.